Case Study Managing Stakeholder Engagement - 992 Words

Managing Stakeholder Engagement Here I am reviewing the case of a public company where the new agenda is related to stakeholders and the policy implementation related to environment, how and what kind of contributions can be made and last but not the least what kind of environmental issues can be faced and what can be the solution. Task 1 Stakeholder Analysis related to the Environmental Issues Sometimes the environment related contributions are considered not much important by some companies, although many believe that these issues serve the companies by being the new competitive advantage they have in the market full of competitors. For example, manufacturers need to care about pollution and waste material’s problem like leather industry waste and the air pollution or take the case of sprays and perfumes filled with chemicals that are destroying the natural balance of the ozone layer. Another example may be the wood and paper industries, which are making the forests to shrink and along the way taking the fauna and flora of the world with it making some common species to be become extinct or almost extinct. The examples can go on and on with the ultimate effect on human life itself (Greenwood, 2007 315–327). Stakeholders of a public company, or even the private company, comprises or many participants like the shareholders, employer/ manager, employees, customers, suppliers, logistic providers, shareholders, investors, competitors, political parties, associated society andShow MoreRelatedBusiness For Social Responsibility ( Bsr )1278 Words   |  6 PagesCase Study 1: Stakeholder Mapping Introduction Business for Social Responsibility (BSR) is an international nonprofit organization that aims to â€Å"work with business to create a just and sustainable world† (BSR, 2014). To achieve this mission, BSR promotes collaboration and strategic planning in order to catalyze behavioral change (BSR, 2014). With a mission to drive social and environmental innovation, stakeholder analysis is a core competency at BSR. This organization has developed a five-step modelRead MoreSustainable High Performance Is Only Achieved Via Sustained Social Well Being, And Vice Versa1499 Words   |  6 Pagesnotoriety with its stakeholders. As sustained social wellbeing is directly connected to the following factors it is therefore the evaluation and explanation of above comments will concentrate on the application of below practices resulting in sustainable high performance. †¢ Stakeholder Management †¢ People Management or Human Resource Practices †¢ Employee Engagement †¢ Leadership Stakeholder Management As defined in Study guide (GBAT 9119 Unit 4) Stakeholder management implies managing relationshipsRead MoreDevelopment Processes And The Performance Of Successful Build And Maintain Information Systems1076 Words   |  5 Pagesdetermination. For instance, the key stakeholder factor will have different responsibilities and engage in the successes or failure of the project. This relates to the efficiency communication processes such as consistent, accurate and timely to identify the stakeholders, creating and analysing their role, defining the engagement strategy, planning with key messages and channels, processing and measuring effectiveness. To identify clearly the role of these stakeholders, followed by Beynon-Davies (2002)Read MoreConcept Of Stakeholder Management And Project Life Cycle1658 Words   |  7 Pagesthat authors have interpreted the concept of stakeholder management and try to answer some of the research questions. Review of different publications assisted the researc her to gain a better understanding of theoretical perspective and keep the researcher well informed of the subject. To start with, the study presents a brief concept of project, project management, project environment and project life cycle. Further, stakeholder concept and stakeholder management method in a project are presentedRead MoreToyota Case Study Essays985 Words   |  4 PagesToyota case study Introduction This case study examines the corporate communication in Toyota 2010 Global Vision programme. Consider the vision articulated by Toyota and its alignment with the company’s image with external stakeholders and the internal culture. Is there sufficient alignment between vision, culture and image? Is there potential for any gaps to emerge between them? In 2002 Toyota Motor Corporation (TMC) has adopted 2010 Global Vision programme as a new strategy. The programmeRead MoreHow Project Stakeholders Are Managed1459 Words   |  6 Pages1.0 INTRODUCTION This study will investigate how project stakeholders are managed. The aim of this chapter is to introduce the study and key elements that will be considered throughout this dissertation. It provides study’s background information, problem statement, aim and objectives, scope and limitation as well as study relevance and values. Finally, this section also provides dissertation outline adopted by the author. 1.1 Background of the Study A Project is a â€Å"temporary endeavour undertakenRead MoreChange Management And Project Management1426 Words   |  6 PagesBoth surveys determined that the participants had a better and a common understanding the definition and value for change management. Change management and project management were integrated by 71% of the Prosci study participants on their projects. This ensured higher effectiveness of change management and higher likelihood of meeting project objectives. Communications plan, project plan, training plan and schedules were the most commonly used tools. 79% of participants reported using a particularRead MoreClimate change Adaptation Planning: Tourism industry in the Himalaya Region732 Words   |  3 Pagesto the impacts of the changing climate. This paper discusses how climate change adaptation can be best addressed for the risk and vulnerabilities identified for the tourism industry in the Himalayan region. Recognising the importance of stakeholder engagement throughout the process of planning, implementing and evaluating the adaptation process. Approaching Climate change Adaptation Planning: Climate change adaptation planning is the process that focuses on how to achieve a desirable outcomeRead MoreOur Project Is Aimed At Researching How The City Of Phoenix1653 Words   |  7 Pagesresearching how the city of Phoenix might utilize green infrastructure in order to manage stormwater flows within the city. The project has been framed in a way that focuses on affordable maintenance costs to the city, green infrastructure’s benefit to stakeholders, and the suitability of the infrastructure for the city’s desert climate. The primary focus of the research is to curate green infrastructure technologies that the City of Phoenix has the ability to implement with its current resources. DifferentRead MoreWhat Is Public Involvement And Consultation?1036 Words   |  5 PagesPublic Involvement and Consultation Ever since the process of approving and building the DGR began, there was ample room for public participation in the steps needed to move forward with the project. The engagement of the public, including the aboriginal persons native to the area, took form in many ways between the years 2002 to 2011. As with any project, the participation and approval of the general public is crucial to the key milestones in both the development and regulatory approval process

Personal Leadership Critique Essay example - 2037 Words

Bernard M. Bass was a distinguished professor emeritus in the School of Management at Binghamton University and a member of the Academy of Senior Professionals at Eckerd College in Florida (Society for Industrial and Organizational Psychology, 2009). Bass was the founding director of the Center for Leadership Studies at State University of New York, as well as the founding editor of The Leadership Quarterly journal (Society for Industrial and Organizational Psychology, Inc., 2009). In 1949, Bass obtained a PhD in Industrial Psychology from Ohio State University. Bass has held faculty positions at the University of Rochester, the University of Pittsburg, the University of California at Berkeley, and Louisiana State University (Bass,†¦show more content†¦In addition, this critique will provide an explanation of transformational, transactional, and laissez-faire leadership. The final section of this critique will provide information I have learned about my personal leader ship characteristics and how I will apply this knowledge. According to Bass (1990), transformational leadership â€Å"occurs when leaders broaden and elevate the interests of their employees, when they generate awareness and acceptance of the purpose and the mission of the group, and when they stir their employees to look beyond their own self-interest† for the benefit of the organization. Transformational leaders may achieve these results by inspiring their employees, meeting their emotions needs, and by intellectually stimulating them (Bass, 1990). However, transactional leadership consists of leaders who â€Å"exert influence by setting goals, clarifying desired outcomes, providing feedback, and exchanging rewards for accomplishments† (Dvir, Eden, Avolio, Shamir, 2002). The two main factors that characterize transactional leadership are concentrating on â€Å"accomplishing the tasks†, and â€Å"focusing on satisfying the self-interest of those who do good work† (Bass, 1990). The laissez-faire leadership style, a more passive form of leadership than transformational or transactional, exhibits leaders that either â€Å"wait for problems to arise beforeShow MoreRelatedCritique Of The Truth About Leadership1358 Words   |  6 PagesRunning head: CRITIQUE OF THE TRUTH ABOUT LEADERSHIP 1 CRITIQUE OF THE TRUTH ABOUT LEADERSHIP 5 Critique of The Truth about Leadership Renan Daghistani MAX ELLZEY, Ed.D, MBA, M.Div BSCI 635.25 LEADERSHIP and ETHICS Spring2016? Critique of The Truth about Leadership Introduction Kouzes and Posner provide ten universal truths of leadership. They posit that whereas the leadership context has changed since the commencement of their research, successful habits and behaviors have remained theRead MoreManagers Emotional Intelligence Effect On Followers Performance1577 Words   |  7 Pagesemotional intelligence. There is too much over lap in the concepts brought by the models (Cherniss et al., 2006; Locke, 2005). They state that this makes it hard to understand what emotional intelligence is (Cherniss et al., 2006). Locke (2005), critiques the definition of emotional intelligence given by Mayer and Salovey, stating that emotional intelligence means â€Å"the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information† (p. 425).Read MoreA Critique Of Leadership Style1132 Words   |  5 PagesLEADERSHIP CRITIQUE This paper is a critique of preceptor leadership methods. I will describe my current preceptor’s leadership style, giving an example of an observed valuable leadership strategy and why I found it to be successful. Shadowed by an example of an observed unsuccessful leadership strategy, how I responded, and a recommended strategy for the situation described. Ending with the type of leader I aspire to be in the future and my final thought regarding leadership. Preceptor LeadershipRead MoreDesign And Hermeneutic Phenomenology Research Paradigm Has Been Made Above ( Ch 56 )1000 Words   |  4 Pages 10.4.5 Critique The critique of this model derives principally from the criticisms that can be levelled at the research methodology, particularly its non positivist approach, although a rationale for the single case study design and hermeneutic phenomenology research paradigm has been made above (Ch 5,6). Within its own epistemological terms a legitimate criticism of such a model of management might derive more generally from its potential irrefutability, following Popper’s criticism of the â€Å"pseudosciences†Read MoreI Am As A Teacher873 Words   |  4 Pagesin the Spring semester. The process of developing this syllabus began with my initial write-up and peer critique. I was able to change several aspects of my approach and refine how I would develop my syllabus. After I made changes and implemented my peers critiques I spent my time initially with the resources that I wanted to use and worked to really get my mind around leadership and how I should approach an introductory course geared towards teaching this topic. I then worked to see howRead MoreJohn Dickson Book Critique1255 Words   |  6 PagesLiberty Theological Seminary John Dickson Book Critique Humilitas: A Lost Key to Life, Love, AND Leadership A paper Submitted to Dr. Donald Hicks In Partial Fulfillment Of the Requirements for the Course Preventing Ministry Failure Lead 625 By Dwight Chavis February 22, 2014 Table of Contents Summary†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦page 1 Critique †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...page 2 Evaluation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...page 4 Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Read MoreFoundational Ideas : Ethics And Decision Making1292 Words   |  6 Pagesseen those in the educational setting aim to do what is in the â€Å"best interest of the student† in a fair and just way, taking into account many factors in the equation. After reading the first two chapters in Shapiro Stefkovich s book, Ethical Leadership and Decision Making in Education, I came to the conclusion that this is the single most key idea or foundational component that I must keep in mind when looking at ethics through the educational lens. In Shapiro Stefkovich s book, the introductoryRead MoreMovie Critique On The Industrial Organizational Psychology Essay1687 Words   |  7 Pages Movie Critique on the Industrial Organizational Psychology present in Antz Introduction The 1998 film Antz is an excellent depiction of the industrial and organizational work force. Being that the film is a Dream Works animation, it has a simple and attention grabbing plot that is given to the viewer through the perspective of a hero, and in this context an colony ant worker named Z (Darnell et al., 1998). This peculiar, open-minded ant portrayed several topics related to industrialRead MoreEmotional Intelligence ( Eq )1651 Words   |  7 Pagesis to increase the reader’s emotional intelligence. This critique will examine the scientific basis of the claims Bradberry and Greaves’ as a result of their research in emotional intelligence in addition to the validity of their EQ appraisal. This critique will also examine the most effectual aspects of the book which when successfully adapted, can produce benefits for individuals as well as their organizations. In addition, the critique will also point out areas in which HR professionals can benefitRead MoreEs say about Reframing927 Words   |  4 PagesChapter-by-Chapter Notes and Teaching Suggestions CHAPTER 20. BRINGING IT ALL TOGETHER: CHANGE AND LEADERSHIP IN ACTION CHAPTER 20 OVERVIEW Chapter 20 Summary ___________________________________________________ The chapter opens with a case—Robert F. Kennedy High School—depicting the many problems facing David King, the new principal of a deeply troubled urban high school. A school that opened with high hopes only a few years ago now finds itself mired in conflict and dissatisfaction. King’s

Moral values Free Essays

It would be gross injustice to categorize all children and youths as lacking in manners and morals, but the general trend would certainly suggest there has been a major decline among many of them. Family values have changed dramatically in the past few decades, producing a crop of undisciplined teenagers and children who lack morals and manners as a result of poor training. Good manners were once the norm with young people very much aware the older generation. We will write a custom essay sample on Moral values or any similar topic only for you Order Now Saying â€Å"please† and â€Å"thank ou†, giving up a seat on the bus and holding open doors were all considered normal mannerly behavior. Times have changed and we now live in a predominantly me-first society which is reflected in many young people. If good manners are taught at an early age, they will generally continue to be part of the personality of the young child all the way into adulthood. The lack of good manners observed in society in general is no doubt a reflection of the situation found within the home. Without parental xample and training the area of manners, it is likely the children will sadly lack in displaying them. The same can be said of the lack of morals we find in many of today’s youth. A large proportion of children have grown up with little or no respect for authority, for property, for family or even themselves. Living a life of immorality is considered normal behavior today and has produced a bumper crop of young people with venereal disease, unwanted pregnancies and a feeling of emptiness in their ives. Lacking in moral stability, we find young people involved in crime, violence and drug abuse. The so-called freedom they have has actually brought them into slavery to an amoral lifestyle. There is a contrast though in many children and teenagers who are moral and do have good manners, proving that it is still possible to develop these delightful characteristics. It is a real pleasure to come across young people who are mannerly and who have the courage to lead a moral life, not†¦ How to cite Moral values, Papers

Emotional Intelligence Self-Management

Question: Discuss about theEmotional Intelligence for Self-Management. Answer: Self-Check Test Using Maetrix EI Online Test, to evaluate my Emotional intelligence level, I scored below average on my self-awareness test as well as my self-management test (Maetrix, n.d.). However, I tested well on social awareness and scored above average on relationship management. From the test, I realized that I need to work on my self-awareness as well as self-management Where EI helped In Workplace While working as part-time at caf restaurant, one colleague, who was supposed to relieve me from my already ended shift often, ran late without informing me in advance. One time I decided to confront him and calmly explained to him that they should tell me in advance if they were running late. After that moment, the colleague acknowledged his mistake and started informing me every time he would be running late. External and Internal Events that Evoke Emotion Several internal events may elicit emotional reactions. Some of them include person fear, feel, worrying about a future event and that underachieving on set goals, which could evoke negative emotions (Degarmo, n.d.). Similarly, external emotions such as conflicts with colleagues, excessive job demands, as well as job insecurity would also evoke negative emotions at the workplace. Situation in the Workplace that Evoked Strong Emotion At one time I walked into the employees lounge and found them gossiping about a colleague who was a friend. I was outraged and scolded them. In retrospect, if the situation were to occur again, I would sternly explain to them that such behavior is unbecoming and they should think about how they would feel if they found another person discussing them negatively. Personal Traits Self- Assessment In a review of my personality, I find myself to be a conscientious person; this is because I am self-disciplined and committed to achieving my personal goals. Additionally, I find that I am dependable and organized both at school and at home. I scarcely act out of spontaneity; rather I prefer planning for an activity. Description of Type A and Type B personalities Persons categorized as type A persons are often ambitious, highly organized, sensitive, anxious and impatient. They are also time conscious and sometimes irritable. Managers working in highly demanding workplaces display such emotion (Degarmo, n.d.). In contrast type B persons have a calm disposition, less anxious and spontaneous. Writers and actors tend to exhibit such character traits. Skill that can Improve an Individuals Emotional Intelligence at the Workplace At the workplace, some of the skills that one can develop to build emotional intelligence include being self-aware of their emotions and exercising self-control. Secondly, showing empathy towards other people helps in improving relationships among colleagues. Thirdly, one should be flexible and accommodating of different personalities that are common in the workplace. How to Look after Oneself to Reduce Emotional Stress In order to reduce emotional stress at the workplace, it is important to cultivate a positive environment at the workplace; this can be done by displaying positive behavior towards fellow colleagues and assisting struggling colleagues. For instance, smiling at colleagues and clients often makes them feel welcomed. Importance of Being Emotionally Self-Aware By acknowledging the situation that causes stress, one can avoid such situations and develop a coping mechanism that would help deal with the stress. A strong network of people offers a support structure for one to in stressful situations. This may include friends, family, and religious institutions. A Situation Where a Colleague Poorly Appraised you and your Reaction In one instance, a colleague confided in me that I was too nave and trusted too much. While it was true, I was annoyed, but I decided to respond by making fun of the issues. By doing so, I realized that the statement did not bother me because I had developed tolerance to disturbing comments. Emotions Evoked During Change at the Workplace Change at the workplace often arouses emotions such as anxiety, aggression, and fear of job loss. Effective communication regarding change prevents resistance from changing and reassures employees of where they stand about the ongoing changes in the organization. A Situation Where Organizations had to Deal with Employee Emotions Because of Organizational Change A company that could be go through economic hardship can opt to restructure the organizational model. In a bid to deal with the wide range of emotion among employees, which include uncertainty low morale and resistance to change, Communication of information regarding organizational change in a way that will reduce employee concerns about important job aspects is considered crucial. Expressing a concise vision for the changes and defining employee s roles in the changed environment allows employees to understand their new functions. It is also important to Give employees a sense of control by involving them in the process of change. Reflective Listening Reflective listening involves giving audience to a speaker with the aim of understanding their thoughts and emotions. This is done by relaying the speakers words in a bid to understanding their thought processes(MTD Training, n.d.). Through reflective listening, a speaker can assess his thoughts and develop self -insight which allows the speaker to resolve his or her problems. An Example of a Situation where I used my Listening Skills. In many cases, friends come for advice on an issue they are facing. In one instance you find that they feel disappointed when they try to talk while you are busy doing something else. However, when one pays attention and engages them in a dialogue, they feel safe and valued. Workplace Bullying Workplace bullying negatively affects the victims. It may cause low morale and productivity of the affected personnel. Workplace bullying comes in the form of verbal abuse, Threats, as well as improper behavior towards colleagues such as sexual harassment (MTD Training, n.d.). Example of Work Place Bullying There are several situations where ones behavior might affect others at a workplace without their knowledge. A good instance is where a manager who reprimands employees in full view of their fellow employees can negatively affect the morale of those employees. Such conduct can be perceived as humiliating towards the criticized employees Effective Listening at the Workplace Effective listening allows employees to learn faster especially in changing the work environment. Additionally, it also enables one to perform the task correctly in the first instance thus reducing the chance of repetition. In so doing, adaptability to changes becomes smoother and faster. Evaluation and Emotion Responses of Caused by Lack of Effective Listening One instance my mother asked me to visit them during a certain weekend. However, I forgot and made my own plans on the same weekend. When my mother called to confirm whether I was on my way, I felt ashamed that I did not remember while mother seemed angry as well as disappointed since she was expecting me. After the incident, the situation between my mother and I was tense for a while until she accepted my apology Critical Elements Emotional Intelligence Contributes to a Team In a team, emotional intelligence seeks to achieve three critical elements. These include a sense of group identity, development of trust among team members as well as efficiency within the group ("Consortium for Research on Emotional Intelligence in Organizations," n.d.). Emotionally intelligent group members develop these critical, which in turn enhance team effectiveness. Example of How Teams can Develop Trust and Organizations Input in Enhancing Trust. Sales persons who work in groups develop trust by communicating openly and being honest with one another. Additionally, accommodating team members different personalities and collectively owning blame increases the groups cohesion. Organizations may organize team-building retreats that help the teams to synergize and work as a team. Four Abilities Emotionally Intelligent People Possess. Emotionally intelligent people are self-aware of their emotions, and through self-awareness, they are better equipped to self-manage their emotions to create a good impression and handle themselves professionally ("Consortium for Research on Emotional Intelligence in Organizations," n.d.). Additionally, they are empathetic to the needs of others and adapt to change quickly. Such traits enhance a good relationship between customers and employees contributing to the overall success of business. Situation where an Emotionally Intelligent Person Helped You In high school, my mathematics teacher noticed that my grades were depreciating when I returned to school after recovering from a cold. He asked me to see him and feeling concerned about my grades. He offered to tutor me so that I could catch up on the syllabus. Eventually, my grades improved swiftly because of his extra tutelage. Internal and External Locus of Control and How Internal Locus Assists in Self-Management Locus of control refers to the extent to which people believe they can control outcomes in their lives(Changing Minds.org, n.d.). Internal locus of control refers to individuals who believe that they have a degree of control over what happens in their lives, while external locus of control refers to individuals who attribute the outcomes in their life to external factors, which are beyond their control. People who believe in internal locus of control work diligently to improve themselves. How to Help others Manage their Emotions at workplace In a place of work, one can help others manage their emotion by accommodating them without judgment. This makes them feel accepted. By displaying emotional control, one leads by example where others learn by emulating you. Additionally, listening and inquiring about others well-being, strengthens they support network that will help them cope with emotional stress. References Changing Minds.org. (n.d.). Locus of Control. RetrievedSeptember29, 2016, from https://changingminds.org/explanations/preferences/locus_control.htm Consortium for Research on Emotional Intelligence in Organizations. (n.d.). RetrievedSeptember29, 2016, from https://www.eiconsortium.org/pdf/an_ei_based_theory_of_performance.pdf Degarmo. (n.d.). Employee Coping During Organizational Change | DeGarmo. Retrieved from https://www.degarmo.com/employee-coping-during-organizational-change MTD Training. (n.d.). Emotional Intelligence At the Workplace. RetrievedSeptember29, 2016, from https://www.healthyworkplaces.info/wp-content/uploads/2012/10/emotional-intelligence.pdf